“BIGbox Asia should follow Malaysian Food Regulations, including Consumer Protection (Electronic Trade Transactions) Regulation for online marketplace operators. My regulatory team and I are responsible to ensure our customers are well-informed about the products they purchase from us.
- Liza Van den Eede, Regulatory Affairs Manager
“When people shop for groceries at the supermarket, they get to read the food label on each product so they are aware of what they eat. Therefore, we want our customers to have the same experience when they shop for groceries in our online store. However, we also want to give them additional science-based information so that they can make informed food choices.
“At the moment, our team is working to ensure each product provides detailed information on the list of ingredients, allergens and nutrition content.